OMOYA Soryo (hereinafter referred to as “we” or “our accommodation”) recognizes the importance of protecting personal information and handles personal data appropriately in accordance with the Act on the Protection of Personal Information (APPI) and other applicable laws and regulations in Japan.
This Privacy Policy explains how we collect, use, and manage personal data provided by our guests and website users.
This policy establishes the principles and internal systems we follow in handling personal information in our operations, with the goal of ensuring appropriate management of such data.
This policy applies to all staff members and individuals engaged in the operations of our accommodation.
We will use personal information only within the scope reasonably expected by the data subject for the following purposes:
To contact guests via telephone, email, postal mail, or other means in relation to accommodation reservations and services
To provide, modify, suspend, or terminate the services guests are using
To deliver information about our products, services, and promotional campaigns
To analyze customer data and conduct surveys to improve our services and develop new offerings
The above purposes of use will be publicly disclosed via our website or other means.
We will collect personal information only by lawful and fair means, and only to the extent necessary for achieving the purposes stated above.
When collecting information in writing, the purpose of use will be clearly indicated on the relevant document or an attached document.
Personal information will be used lawfully and fairly, and only to the extent necessary for the purposes specified above.
If we intend to use personal data beyond the scope of these purposes, we will obtain the prior consent of the individual concerned.
We will make reasonable efforts to keep personal data accurate and up to date, within the scope necessary for achieving the purposes of use.
We will not provide personal information to third parties without the consent of the individual, except in the following cases:
When prior consent has been obtained
When necessary to provide services requested by the customer and the information is disclosed to a contractor
When required by law
When handling sensitive information, including special care-required personal data, we will obtain prior consent and use or provide such information only when necessary for operational purposes.
We implement appropriate organizational, physical, technical, and personnel measures to prevent unauthorized access, leakage, loss, or damage of personal data.
If you wish to request the disclosure, correction, deletion, or suspension of use of your personal information, we will respond appropriately after confirming your identity.
If you are located in the European Economic Area (EEA) or the United Kingdom and access our website or provide us with personal data, we will handle your data in compliance with the General Data Protection Regulation (GDPR).
Under the GDPR, you have the following rights:
The right to access your personal data
The right to request correction or deletion of your personal data
The right to restrict the processing of your data
The right to data portability (transfer of data to another service)
The right to object to the processing of your data
The right to withdraw your consent (if the processing is based on consent)
If you wish to exercise any of these rights or have any questions regarding GDPR, please contact us at the following address:
We will respond promptly and appropriately to any complaints or inquiries regarding the handling of personal information.
Contact Email: contact@omoya-soryo.site
Contact Person: Midori Ogi, Owner of OMOYA Soryo